Returns & Exchanges
We want you to be completely satisfied with your FFS Beauty purchase, which is why we offer a hassle-free 30-day return policy for all unused and unopened products. If your order isn't quite right, our dedicated support team is here to assist you with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
